FAQ's

FAQ's

 

CAN I CANCEL MY ORDER?

  • ALL SALES ARE FINAL.

 

HOW DO I MAINTAIN MY WIG?

    • The key to a wig lasting is maintaining it. Key things to maintaining the longevity of your wig is:
      1. Brush her. Do not let your hair matte up. She's luxury, and we take care of our luxury items sis.Wash her. When you do, use warm water when shampooing and cold water when conditioning to put the moisture back in her. (TIP: stay away from shampoos with sulfate) 
      2. Use wide tooth comb to comb through her starting at ends to root. 
      3. Let her air dry for best results. If you do blow dry her, or add any heat period, always use a heat protectant.

       

HOW LONG WILL MY UNITS LAST?

  • We have no life expectancy of our wigs. They can last a lifeime with proper care and attention. Think of your wigs as your real hair, it too needs love and affection. Be mindful of the amount of heat you apply. Heat protectant and flexi rods are your best friend.

    WHAT SHOULD I DO IF MY ITEMS ARE LOST OR STOLEN IN THE MAIL?

    • We understand that things do get lost or even stolen. If you are missing your package, we encourage you to file a claim with USPS. Visit our Policies tab for more information.